Q: How do I get started?

A: Getting started is SUPER simple! Just start a LIVE CHAT with one of our cashiers.  We are available 24/7 x 365 to load, cashout, and answer questions. 

Q: How do I play the games?

A: Once we have loaded credits to the Platform of your choice you can log into that platform via web or App to play any of their games.  Some platforms have literally 100s of exciting games!

Q: What payment forms do you accept? 

A: We are a 100% crypto sweeps.  You can still use CashApp, Venmo, PayPal, or multiple other wallets to send and receive crypto.  If using CashApp, we strongly recommend the Lightning Network to save on fees.  PYUSD (Solana) is also an excellent choice for PayPal and Venmo users and it’s super cheap to convert and send.  We also accept ETH, LTC, BTC, XRP, SOL, AVAX, and more!  We typically payout with the same form of crypto used to play.  

Q: I am super new to crypto!  Can you help me?

A: Of course!  We’ve been at this crypto stuff for over 5 years now so we have a pretty good handle on the most efficient choices.  Feel free to ask your cashier for steps on how to setup and send/receive crypto from your favorite P2P app (CashApp, Venmo, PayPal, Coinbase, etc).

Q: What game platforms do you carry?

A: We are always looking to add the latest and greatest platforms for your entertainment.  Currently we have vBlink, Golden Dragon, Blue Dragon, Panda Master, Fire Kirin, UltraPanda, Kraken, Golden Treasure, Black Mamba, Thunder7, Game Vault, Milky Way, VegasX, and more!  Do you like a platform we don’t carry?  Drop us a line at support@sugarshack.games and let us know or to  suggest how we can make your experience more enjoyable.